Privacy Policy

Xoftouch Art Studios is governed by and abides by the laws of Canada with regards to personal information and privacy, specifically the Personal Information Protection and Electronics Documents Act (PIPEDA) and the Privacy Act.

At present, we collect personal information from cutomers via forms on our web site (xoftouch.ca), and this information is then stored in a PostgreSQL database on our web server.

The information collected is as follows:

Name, Contact information, including mailing address, phone and fax numbers, and e-mail and web addresses.

We collect information from you when you place an order on our site. You may, however, visit our site anonymously.

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

(your information helps us to more effectively respond to your customer service requests and support needs)

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

At no time will any of our customers’ mailing addresses or phone numbers be made public, and we will never sell, rent or give our contact database to any other company or organization.

Information will be retained indefinitely unless the individual it concerns requests that it be deleted. At any time any customer in the database may contact us to change or remove their information.

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

This policy may be updated and revised from time to time as our projects and activities change. The current version will always be available on this website.

If there are any questions regarding this privacy policy you may contact us using the contact form.